Shipping and delivery
DOMESTIC SHIPPING
Important Information:
- We dispatch shipments as soon as the payment is credited to our bank account.
- Orders placed by 3:30 PM are shipped the same day and are usually delivered on the next business day.
- Standard orders are shipped in a single package. Each package is photographed before dispatch.
- Before signing for the delivery, please ensure that the package is not damaged. If any damage is found, we recommend refusing the delivery and informing our Customer Service Department.
- Personal pickup is available from Monday to Thursday between 9:00 AM and 5:30 PM, and on Fridays between 9:00 AM and 3:00 PM.
- Free shipping is available for orders over 400 PLN with the recommended courier. Choosing a different shipping option may incur minor additional charges, which will be visible at checkout.
Delivery time:
| COUNTRY | DELIVERY TIME |
 AUSTRIA |
2-3 days |
 BELGIUM |
2-3 days |
 BULGARIA |
3-5 days |
 CROATIA |
3-4 days |
 CZECH REPUBLIC |
1-3 days |
 DENMARK |
2-3 days |
 ESTONIA |
2-3 days |
 FINLAND |
4-6 days |
 FRANCE |
3-5 days |
 GERMANY |
2-3 days |
 GREECE |
4-6 days |
 HUNGARY |
2-3 days |
 IRELAND |
4-6 days |
 ITALY |
3-5 days |
 LATVIA |
2-3 days |
 LIECHTENSTEIN |
3-5 days |
 LITHUANIA |
2-3 days |
 LUXEMBOURG |
3-4 days |
 NETHERLANDS |
2-4 days |
 NORWAY |
5-6 days |
 POLAND |
1 day |
 PORTUGAL |
4-6 days |
 ROMANIA |
2-4 days |
 SLOVAKIA |
1-3 days |
 SLOVENIA |
2-3 days |
 SPAIN |
3-5 days |
 SWEDEN |
2-4 days |
 SWITZERLAND |
3-5 days |
 UNITED KINGDOM
|
1-2 days |
IF THE GOODS ARE TO BE SHIPPED OUTSIDE POLAND:
Hover over the flag in the top right corner and make your selection:
- The languagein which the store content should be displayed
- The countryto which the goods should be shipped
- The currencyin which prices should be displayed and the transaction should be made
- Then apply the changes.
SHIPPING TO EUROPEAN UNION COUNTRIES
- We ship goods to European Union countries
- Before placing an order, please select the destination country in the top right corner of the homepage
- We issue invoices to foreign entities without VAT, provided the buyer has an active European VAT number
- Shipping for orders up to 400 PLN is paid—costs depend on the destination country and courier service. Detailed pricing is available during checkout when selecting the delivery option.
- Shipping for orders over 400 PLN is free with the recommended courier. Choosing a different courier option may incur an additional charge.
- Payments can be made via PayPal or bank transfer to our account.
- Orders must be placed through the system—prior contact with us is not required.
SHIPPING OUTSIDE THE EUROPEAN UNION
- We ship goods outside the European Union.
- Shipping is paid—please refer to the pricing list. The shipping cost includes both the courier fee and the customs clearance fee.
- Payments can be made via credit card, PayPal, or bank transfer to our account.
- The buyer is responsible for covering any applicable customs duties, as specified by their local customs office.
| COUNTRY | SHIPPING COST | DELIVERY TIME |
 SWITZERLAND* |
365 PLN | 4-5 days |
 NORWAY** |
0-390 PLN | 4-5 days |
*Additional transport costs that the buyer is obliged to pay upon receiving the shipment: import customs clearance fee – 33 CHF, administrative costs – 10-12 CHF, tax (Swiss VAT rate: 8%), possible customs duties.
**Additional transport costs that the buyer is obliged to pay upon receiving the shipment: import customs clearance fee – 31 €, administrative costs – 10-12 €, tax, possible customs duties. Due to the simplified customs procedure up to the amount of NOK 3,000 (EUR 265), goods whose value does not exceed this amount are subject to free shipping.