Instruction on the right of withdrawal


The right of withdrawal

You have the right to withdraw the sales contract within 33 days without giving any reason.The deadline of withdrawal expires after 33 days from the date on which you received the product or someone other than the carrier and the person indicated by you came into the possesion of these products. To use the right of withdrawal, you are obliged to inform us (KJUST Sp. Z oo Sk ul. Sosnowiecka 91, 31-345 Kraków, info@torbysamochodowe.pl, Phone: +48 570 488 655) of his decision to withdraw contract by an uneqquivocal statement sent by an e-mail. We recommend using a withdrawal form, but it is not mandatory. In order to preserve the right to withdraw from the contract you just need to send the information connected with your right to withdraw from the contract before the expiry of 33 days.

Results of withdrawal

In case of withdrawal from the contract we reimburse to you all payments received from you in connection with the purchase of goods, including the cost of delivery (if there were any delivery costs, with the exception of the additional costs arising from the choice of a type of delivery other than the least expensive normal delivery offered by us) immediately after its receipt, and in any event not later than within 14 days of its receipt. Reimbursement of payments will be done using the same payment method that you used for the first transaction, unless expressly agreed on another solution - in any case you will not incur any additional charges in connection with the return.

You are only responsible for a decrease in the value of goods resulting from the use of them in a different way than was necessary to establish the nature, characteristics and functioning of things.

In case of withdrawing from the sales contract and returning things with the price below 400 PLN, incur only the cost of shipping the accompanying reimbursed things.
In case of withdrawal from the contract and return the goods with the value exceeding 399 zł, you will not incur any shipping costs connected with returned items, provided to make use of services through the implementation of the return indicated by our carrier.

Please send or provide to us the goods to the address Centrum Logistyczne KJUST, ul. Sosnowiecka 91, 31-345 Kraków, promptly and in any event not later than 14 days from the day on which you informed us about withdrawing from the contract. The deadline is met if you send back or deliver your item before the deadline 33 days.

Consumer’s right of withdrawal is disabled in the event of the agreement, in which the object of which is to provide for the non-prefabricated, manufactured according to the specifications of the consumer or are served to meet its individual needs.

In order to implement the withdrawal, please log in into your account using tour username and the password, select RETURN OF THINGS and then follow the instructions of the program.
In case of problems in the executing of withdrawal in the manner described above, please use the form below, sign it, scan and send to our email address info@torbysamochodowe.pl
Using the form is not mandatory, you only need to send your signed statement of withdrawal from the Agreement containing the information incorporated in the form below.
In order to return, please use the electronic form RETURN